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News -
Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
Healthwatch Stockton-on-Tees conducted an Enter & View at Norton Medical Centre following feedback from patients in the community. -
Report -
Read all about our report on access to health and social care services as experienced by people with a sensory impairment.
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Report -
Healthwatch Stockton-on-Tees felt it was important to engage with the asylum seeker and refugee community to gain a greater understanding of their views and experience of healthcare services across the Borough. -
Report -
Healthwatch Stockton-on-Tees attended Arrival Practice’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees. -
Report -
Take a look at our annual report for 2017/2018, which shows the work and achievements we have made over the year. -
Report -
Healthwatch Stockton-on-Tees attended Yarm Medical Centre’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees. -
Report -
Healthwatch Stockton-on-Tees received an overwhelming volume of feedback regarding access to, and service provision of, primary care services in the area throughout 2016. -
Report -
Healthwatch Stockton-on-Tees carried out an Enter & View visit at Roseberry Practice in February 2017. -
Report -
Healthwatch Stockton-on-Tees have gathered information from members of the public via their information and signposting service and have been made aware of several issues regarding patient experience at Roseberry Practice. -
Report -
Since January 2016, Healthwatch Stockton-on-Tees have received an overwhelming volume of feedback regarding access to and service provision of primary care services in the area. -
Report -
Tees Valley Clinical Commissioning Group (CCG) has published its annual reports for 2019/2020, describing its work during the previous year. -
News -
The Public Health Team at Stockton-on-Tees Borough Council would like to seek the views from young people on the current sexual health services. -
Advice and Information -
Local GP surgeries are to remain open on VE Day to help the NHS cope with the ongoing Coronavirus outbreak. -
Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
Report -
Find out our highlights from 2021-22, including who we engaged with, our focus areas and our impacts. -
News -
Hartlepool and Stockton Health are asking for people to give their views on extended access to GP practices across the region. -
News -
Local people are being encouraged to share their thoughts on the standards of care they receive at GPs, dentists, hospitals and care homes, with the Care Quality Commission (CQC). -
Response -
The government has announced its plans to improve access to GPs, including same-day appointments for those that need them. Read on for the Healthwatch England response. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
News -
Have you or your loved one been left frustrated after struggling to get a GP referral for tests or treatment? You’re not alone. -
News -
The 7-Day service from Hartlepool and Stockton Health, run in partnership with local Primary Care Networks (PCN), offers evening and weekend clinics. -
News -
Healthwatch is working with the NHS to improve the wellbeing of people in our area and across the region. -
Report -
Find out our highlights from 2022-23, including who we engaged with, our focus areas and our impacts. -
Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Blog -
Healthwatch England research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral. -
Advice and Information -
Healthwatch South Tees has produced a report which gives information on accessing your GP Practice, who you can see and who are the different professionals working within your practice. -
Report -
Tees Valley Youthwatch were asked to provide feedback on a Document that was produced by Healthwatch Middlesbrough and Healthwatch Redcar and Cleveland, called “I need to see a Doctor!” -
News -
On Wednesday 21st February 2024 we held our 2023-2024 Annual Event at the River Tees Water Sports Centre in Stockton-on-Tees.
The focus of the day was to help to plan for our future priorities and support the Healthwatch Stockton-on-Tees Executive Board to determine our workplan for 2024-2025. -
Advice and Information -
Top tips for accessing your GP practice.
Following research undertaken by Healthwatch South Tees, who have worked in collaboration with a range of professionals, we are able to provide information in response to questions and issues raised by local people about getting the most out of your GP practice.
We present the most common questions and answers in this document. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
News -
This is the first of a series of 'good news' stories that we hope to share over the coming months. -
Advice and Information -
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis. -
Advice and Information -
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
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Report -
Healthwatch Stockton-on-Tees carried out an investigation in September 2017 to gather feedback from service users, family members and carers about their experiences of the continence service in Teesside. -
Report -
The purpose of this report is to look at the quality of life provided to older people living in residential and nursing care across the Borough of Stockton-on-Tees.
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News -
The latest edition of the Teeswide Safeguarding Adults Board (TSAB) newsletter is now available online and to download. -
Report -
Healthwatch Stockton-on-Tees conducted a follow up visit at Woodside Grange Care Home to review the changes that had been made following their Enter and View investigation in 2016. -
Report -
NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (HaST CCG) are engaging with the public regarding the current provision of NHS podiatry services in Hartlepool and Stockton-on-Tees. -
Report -
Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating care package arrangements following patient discharge in February 2016. -
Report -
Through our information and signposting service and public engagement, Healthwatch Stockton-on-Tees received intelligence from members of the public concerning the service delivery at Woodside Grange Care Home. -
Report -
Following work from Healthwatch Stockton-on-Tees in 2014 'Arrangements for Discharge' from University Hospital of North Tees, the report informed of additional work, with investigation into care package arrangements after patient discharge. -
Report -
Healthwatch Stockton-on-Tees conducted a follow up Enter & View at Roseville Care Centre following a visit in 2015. -
News -
Age UK Teesside has launched its spring 2021 newsletter. -
News -
Identifying early signs of worsening health in a person with a learning disability – specific training for family carers