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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
Read all about our report on access to health and social care services as experienced by people with a sensory impairment.
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Report -
Take a look at our annual report for 2017/2018, which shows the work and achievements we have made over the year. -
Report -
Public Health informed Healthwatch Stockton-on-Tees that Oral Health was one of its future priorities for 2018/2019, and welcomed any feedback Healthwatch Stockton-on-Tees could gather from patients by carrying out a planned engagement activity. -
Report -
During recent engagement activities, the Voluntary, Community and Social Enterprise Sector fed back concerns with the accessibility of, and care provided by the dentists for people diagnosed with Autism Spectrum Disorder (ASD) in Stockton-on-Tees. -
News -
Healthwatch England warns dental care crisis shows no signs of slowing, with four in five people (80%) struggling to access timely care between January and March 2021. -
News -
We’ve heard that many people have struggled to access dental care since the pandemic began. We want to hear your experiences of dental care since March 2020. -
Advice and Information -
Healthwatch teams across the North East have seen a significant increase in concerns from the public around getting to see their local dentist. -
Report -
At the end of 2021, Healthwatch teams across the North East worked collaboratively to gain feedback from the general public about their experiences of local dentistry. -
Report -
Healthwatch Stockton-on-Tees engaged with the public across the Borough to seek their views and experiences of local dental services over the past year, in addition to a number of queries on NHS dentists through the Information & Signposting service. -
Report -
Find out our highlights from 2021-22, including who we engaged with, our focus areas and our impacts. -
News -
Local people are being encouraged to share their thoughts on the standards of care they receive at GPs, dentists, hospitals and care homes, with the Care Quality Commission (CQC). -
News -
Healthwatch is working with the NHS to improve the wellbeing of people in our area and across the region. -
Report -
Find out our highlights from 2022-23, including who we engaged with, our focus areas and our impacts. -
News -
A new report by MPs into dental care, which draws upon the experiences people have shared with us, has called for urgent reform so more people can access an NHS dentist. -
News -
NHS North East and North Cumbria Integrated Care Board (ICB), which has just taken on responsibility for commissioning the region's dental services, has announced that dental services in North East and North Cumbria have received £3 million funding. -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Response -
Under a new plan published recently, people will benefit from millions more NHS dental appointments over the next year. Read the response from Healthwatch England. -
News -
Are you living in the North East and North Cumbria? Do you have recent experiences with using or trying to access dental services? Then share your experiences with us! -
News -
On Wednesday 21st February 2024 we held our 2023-2024 Annual Event at the River Tees Water Sports Centre in Stockton-on-Tees.
The focus of the day was to help to plan for our future priorities and support the Healthwatch Stockton-on-Tees Executive Board to determine our workplan for 2024-2025. -
Report -
The Healthwatch network in the North East and North Cumbria are working with the ICB to gather evidence about access to dental care services.
As part of this work, local Healthwatch across North East & North Cumbria undertook a mystery shopping exercise to get a real time understanding of what is being said to people and to understand their experiences of dentists across the region.
The mystery shopping exercise involved phoning dental practices, enquiring about a specific dental care scenario and reporting the results centrally for a regional overview. -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
News -
Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
Healthwatch Stockton-on-Tees conducted an Enter & View at Norton Medical Centre following feedback from patients in the community. -
Report -
Healthwatch Stockton-on-Tees felt it was important to engage with the asylum seeker and refugee community to gain a greater understanding of their views and experience of healthcare services across the Borough. -
Report -
Healthwatch Stockton-on-Tees attended Arrival Practice’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees. -
Report -
Healthwatch Stockton-on-Tees attended Yarm Medical Centre’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees. -
Report -
Healthwatch Stockton-on-Tees received an overwhelming volume of feedback regarding access to, and service provision of, primary care services in the area throughout 2016. -
Report -
Healthwatch Stockton-on-Tees carried out an Enter & View visit at Roseberry Practice in February 2017. -
Report -
Healthwatch Stockton-on-Tees have gathered information from members of the public via their information and signposting service and have been made aware of several issues regarding patient experience at Roseberry Practice. -
Report -
Since January 2016, Healthwatch Stockton-on-Tees have received an overwhelming volume of feedback regarding access to and service provision of primary care services in the area. -
Report -
Tees Valley Clinical Commissioning Group (CCG) has published its annual reports for 2019/2020, describing its work during the previous year. -
News -
The Public Health Team at Stockton-on-Tees Borough Council would like to seek the views from young people on the current sexual health services. -
Advice and Information -
Local GP surgeries are to remain open on VE Day to help the NHS cope with the ongoing Coronavirus outbreak. -
Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
News -
Hartlepool and Stockton Health are asking for people to give their views on extended access to GP practices across the region. -
Response -
The government has announced its plans to improve access to GPs, including same-day appointments for those that need them. Read on for the Healthwatch England response. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
News -
Have you or your loved one been left frustrated after struggling to get a GP referral for tests or treatment? You’re not alone. -
News -
The 7-Day service from Hartlepool and Stockton Health, run in partnership with local Primary Care Networks (PCN), offers evening and weekend clinics. -
Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Blog -
Healthwatch England research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral. -
Advice and Information -
Healthwatch South Tees has produced a report which gives information on accessing your GP Practice, who you can see and who are the different professionals working within your practice. -
Report -
Tees Valley Youthwatch were asked to provide feedback on a Document that was produced by Healthwatch Middlesbrough and Healthwatch Redcar and Cleveland, called “I need to see a Doctor!” -
Advice and Information -
Top tips for accessing your GP practice.
Following research undertaken by Healthwatch South Tees, who have worked in collaboration with a range of professionals, we are able to provide information in response to questions and issues raised by local people about getting the most out of your GP practice.
We present the most common questions and answers in this document.