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Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you. -
Report -
Following our 'Living with Covid-19' survey, which was conducted from April - June 2020, we have produced a report of the results. -
Advice and Information -
If you become unwell over the May bank holiday on Friday, 8 May, your pharmacy is a great place to visit for professional advice. -
Advice and Information -
Tees Valley Clinical Commissioning Group has provided the opening hours for pharmacies across Teesside during the 2021 festive season. -
Advice and Information -
NHS Tees Valley Clinical Commissioning Group has provided the opening hours for pharmacies across Teesside for the Easter weekend. -
News -
Stockton-on-Tees Health & Wellbeing Board is responsible for the production of a Pharmaceutical Needs Assessment (PNA). A review of Stockton-on-Tees's PNA has been undertaken and, as required, a 60-day consultation is underway for the revised draft. -
Advice and Information -
You can find out the opening hours for pharmacies across the Tees Valley during the 2023 Easter weekend below. -
News -
From 1 April, women in England can get cheaper hormone replacement therapy (HRT) for menopause support through a new prescription prepayment certificate (PPC). -
Advice and Information -
You can find out the opening hours for pharmacies across the Tees Valley for all the May Bank Holidays below.
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Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
News -
On behalf of Starfish Health & Wellbeing, we have provided an update on the Tees Pain service. -
News -
We are seeking people’s views and experiences of pharmacy services in Stockton-on-Tees. -
Advice and Information -
You can find out the opening hours for pharmacies across the Tees Valley for the festive season below.
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Advice and Information -
What is a Community Pharmacy and what services do they offer? -
Advice and Information -
You can find out the opening hours for pharmacies across the Tees Valley for the Easter holidays below.
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News -
We would like to hear your thoughts on the new Pharmacy First service which was launched on 31st January 2024, if the service is working well or what issues you may be experiencing in local pharmacies across Stockton-on-Tees. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you. -
Response -
Healthwatch England CEO Louise Ansari has responded to a new report from the Nuffield Trust, which warns of “worrying shortages” of key medications following pandemic lockdowns and Brexit. -
Advice and Information -
You can find out the opening hours for pharmacies across the Tees Valley for the May Bank Holiday below.
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News -
Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively. -
Report -
Following our 'Hospital Experience and Discharge' survey, which was conducted from March - November 2020, our report explores the views and experiences of people who have been in hospital and how the discharge process affected them. -
Report -
This report from Healthwatch England and The Red Cross focuses on the discharge process between March and August and shines a light on people’s experiences of getting home from hospital. -
Report -
Read all about our report on access to health and social care services as experienced by people with a sensory impairment.
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Report -
Healthwatch Stockton-on-Tees carried out an investigation in September 2017 to research public awareness and experiences of local alcohol services, alcohol related services, alcohol-related hospital admissions and A&E attendances. -
Report -
Healthwatch Stockton-on-Tees carried out an investigation at the University Hospital of North Tees in January 2017. -
Report -
Healthwatch Stockton-on-Tees attended Arrival Practice’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees. -
Report -
Healthwatch Stockton-on-Tees attended Yarm Medical Centre’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees. -
Report -
Public Health informed Healthwatch Stockton-on-Tees that Oral Health was one of its future priorities for 2018/2019, and welcomed any feedback Healthwatch Stockton-on-Tees could gather from patients by carrying out a planned engagement activity. -
Report -
Healthwatch Stockton-on-Tees received an overwhelming volume of feedback regarding access to, and service provision of, primary care services in the area throughout 2016. -
Report -
Healthwatch Stockton-on-Tees carried out an Enter & View visit at Roseberry Practice in February 2017. -
Report -
Healthwatch Stockton-on-Tees are part of the North of Tees Dementia Collaborative network, and work closely with the Live Well Dementia Hub and Dementia Voices Stockton. -
Report -
Healthwatch Stockton-on-Tees investigated public awareness and experiences of local alcohol service users, alcohol-related services (such as advice/counselling), alcohol-related hospital admissions and A&E attendances. -
Report -
The new Integrated Urgent Care Service was launched on 1st April 2017 with Centre’s located at the University Hospital of North Tees and the University Hospital of Hartlepool. As an NHS service it is funded by the Clinical Commissioning Group. -
Report -
NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (HaST CCG) are engaging with the public regarding the current provision of NHS podiatry services in Hartlepool and Stockton-on-Tees. -
Report -
Healthwatch Stockton-on-Tees have gathered information from members of the public via their information and signposting service and have been made aware of several issues regarding patient experience at Roseberry Practice. -
Report -
Following a number of pieces of work completed by Healthwatch Stockton-on-Tees in the University Hospital of North Tees, from 2015 to 2016, patients reported that communication could be improved. -
Report -
Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating care package arrangements following patient discharge in February 2016. -
Report -
Since January 2016, Healthwatch Stockton-on-Tees have received an overwhelming volume of feedback regarding access to and service provision of primary care services in the area. -
Report -
A representative from Healthwatch Stockton-on-Tees regularly attends the North East Ambulance Service Healthwatch Forum. -
Report -
Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating transport arrangements following patient discharge in February 2016. -
Report -
Following Healthwatch Stockton-on-Tees' ‘Shaping Mental Health Services Together’ event, a range of comments and concerns were received from those who attended regarding current mental health service provision.