News and reports

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

The new Integrated Urgent Care Service was launched on 1st April 2017 with Centre’s located at the University Hospital of North Tees and the University Hospital of Hartlepool. As an NHS service it is funded by the Clinical Commissioning Group.

Healthwatch Stockton-on-Tees conducted a follow up visit at Woodside Grange Care Home to review the changes that had been made following their Enter and View investigation in 2016.

NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (HaST CCG) are engaging with the public regarding the current provision of NHS podiatry services in Hartlepool and Stockton-on-Tees.

Healthwatch Stockton-on-Tees have gathered information from members of the public via their information and signposting service and have been made aware of several issues regarding patient experience at Roseberry Practice.

Following a number of pieces of work completed by Healthwatch Stockton-on-Tees in the University Hospital of North Tees, from 2015 to 2016, patients reported that communication could be improved.

Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating care package arrangements following patient discharge in February 2016.

During recent engagement activities, the Voluntary, Community and Social Enterprise Sector fed back concerns with the accessibility of, and care provided by the dentists for people diagnosed with Autism Spectrum Disorder (ASD) in Stockton-on-Tees.

Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

Since January 2016, Healthwatch Stockton-on-Tees have received an overwhelming volume of feedback regarding access to and service provision of primary care services in the area.

A representative from Healthwatch Stockton-on-Tees regularly attends the North East Ambulance Service Healthwatch Forum.