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Advice and information

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NHS Covid19 app now available
The new NHS COVID-19 app, now available to download for free, is the fastest way to see if you're at risk from coronavirus. The faster you know, the quicker you can alert and protect your loved ones and community.
24 September 2020
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Covid-19: What has changed in September 2020
The government has announced further national measures to address rising cases of coronavirus in England.
23 September 2020
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Covid-19: Government introduces new restrictions to North East
The Government has introduced new restrictions in parts of the north-east of England to curb rising infection rates.
17 September 2020
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Update on being discharged from hospital
What can you expect when you’re discharged from hospital?
21 August 2020
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Getting the most out of the virtual health and care experience
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
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On-The-Go Wellbeing Support For Dads
New and expectant fathers are benefiting from the support of a new app providing on-the-go advice to help them enjoy their babies, feel more confident and support their mental and emotional wellbeing.
1 July 2020
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Patient Transport Update from the North East Ambulance Service NHS Trust
The North East Ambulance Service (NEAS) are providing transport, safely and swiftly during the COVID-19 pandemic, for those who need to attend appointments because of a life-threatening condition.
26 June 2020
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NHS Complaints Process Due to Resume from 1st July 2020
On 26 March 2020, NHS England advised NHS organisations that due to the need to focus on the COVID-19 pandemic, they could choose to pause the complaints process.
24 June 2020
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Launch of NHS Test and Trace Service
The NHS has launched its Test and Trace service to help identify, contain and control coronavirus, reduce the spread of the virus and save lives.
28 May 2020
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Diabetes UK launches north east regional Facebook group
The North of England team at Diabetes UK have recently opened a public Facebook group in order to reach and support more people living with diabetes in the region.
20 May 2020
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New guidance from Government on Coronavirus - Frequently Asked Questions
The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.
11 May 2020
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Your pharmacy VE Day, May Bank Holiday opening times
If you become unwell over the May bank holiday on Friday, 8 May, your pharmacy is a great place to visit for professional advice.
5 May 2020
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