Graphic of ambulance
Patient Transport Update from the North East Ambulance Service NHS Trust
The North East Ambulance Service (NEAS) are providing transport, safely and swiftly during the COVID-19 pandemic, for those who need to attend appointments because of a life-threatening condition.
26 June 2020
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NHS Complaints Process Due to Resume from 1st July 2020
On 26 March 2020, NHS England advised NHS organisations that due to the need to focus on the COVID-19 pandemic, they could choose to pause the complaints process.
24 June 2020
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Launch of NHS Test and Trace Service
The NHS has launched its Test and Trace service to help identify, contain and control coronavirus, reduce the spread of the virus and save lives.
28 May 2020
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Diabetes UK launches north east regional Facebook group
The North of England team at Diabetes UK have recently opened a public Facebook group in order to reach and support more people living with diabetes in the region.
20 May 2020
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New guidance from Government on Coronavirus - Frequently Asked Questions
The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.
11 May 2020
Photo of man in phamarcy
Your pharmacy VE Day, May Bank Holiday opening times
If you become unwell over the May bank holiday on Friday, 8 May, your pharmacy is a great place to visit for professional advice.
5 May 2020
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GP practices will remain open over the VE Day Bank Holiday
Local GP surgeries are to remain open on VE Day to help the NHS cope with the ongoing Coronavirus outbreak.
5 May 2020
Woman speaking to member of public at community event
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
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Catalyst launches Keeping People Connected Service
Catalyst has launched a support service for those who have or may have learning disability and/or autism. Many people with learning disability and /or autism will become increasingly vulnerable during the current Covid-19 crisis.
17 April 2020
Man at a Healthwatch meeting looking at the camera
What's the difference between social distancing, self-isolation and shielding?
Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
6 April 2020
A mother with her son and daughter in a park
Someone I love has died - where can I find support
Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
24 March 2020
A woman outside a hospital
Should I see a pharmacist instead of a doctor?
​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
4 January 2020