Making Every Contact Count (MECC) helps public sector, voluntary and charity staff share healthy lifestyle messages and services with the public in the North East and North Cumbria.
Healthwatch England warns dental care crisis shows no signs of slowing, with four in five people (80%) struggling to access timely care between January and March 2021.
People have told Healthwatch England they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.