1. University Hospital of North Tees 'Communication' Report - January 2017

    Report -

    Following a number of pieces of work completed by Healthwatch Stockton-on-Tees in the University Hospital of North Tees, from 2015 to 2016, patients reported that communication could be improved.

  2. Roseberry Practice Enter & View Report and Response - February 2017

    Report -

    Healthwatch Stockton-on-Tees have gathered information from members of the public via their information and signposting service and have been made aware of several issues regarding patient experience at Roseberry Practice.

  3. Podiatry Services Engagement Event - May 2017

    Report -

    NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (HaST CCG) are engaging with the public regarding the current provision of NHS podiatry services in Hartlepool and Stockton-on-Tees.

  4. Woodside Grange Enter & View Follow-up Report - June 2017

    Report -

    Healthwatch Stockton-on-Tees conducted a follow up visit at Woodside Grange Care Home to review the changes that had been made following their Enter and View investigation in 2016.

  5. Feedback on the Integrated Urgent Care Service at University Hospital of North Tees - July 2017

    Report -

    The new Integrated Urgent Care Service was launched on 1st April 2017 with Centre’s located at the University Hospital of North Tees and the University Hospital of Hartlepool. As an NHS service it is funded by the Clinical Commissioning Group.

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  8. Alcohol Services Report - September 2017

    Report -

    Healthwatch Stockton-on-Tees investigated public awareness and experiences of local alcohol service users, alcohol-related services (such as advice/counselling), alcohol-related hospital admissions and A&E attendances.

  9. Analysis of Continence Service in Teesside - September 2017

    Report -

    Healthwatch works closely with both the voluntary and public sectors to assist in the delivery of its statutory activities and priorities.

  10. Enter & View - Implementation of John's Campaign and support for patients living with dementia at University Hospital of North Tees - October 2017

    Report -

    Healthwatch Stockton-on-Tees are part of the North of Tees Dementia Collaborative network, and work closely with the Live Well Dementia Hub and Dementia Voices Stockton.

  11. Roseberry Practice Enter & View Follow-up Report - November 2017

    Report -

    Healthwatch Stockton-on-Tees carried out an Enter & View visit at Roseberry Practice in February 2017.

  12. Enter & View Report on Orthopaedic Outpatients Department at University Hospital of North Tees - November 2017

    Report -

    Healthwatch Stockton-on-Tees visited the Orthopaedic Outpatients Department at the University Hospital of North Tees, to gather feedback on how service users found their experience.

  13. Elm Tree Surgery Enter and View Report - November 2017

    Report -

    Healthwatch Stockton-on-Tees received an overwhelming volume of feedback regarding access to, and service provision of, primary care services in the area throughout 2016.