Complaints Policy

Report - 15 September 2020

Individuals and organisations have the right to express their views about Healthwatch’s performance and the manner in which it discharges its responsibilities.

Anyone directly affected by the way in which Healthwatch Stockton-on-Tees has carried out its functions may express their concern or make a complaint under Healthwatch Stockton-on-Tees’s Complaints Policy.

If the complaint or concern is about Healthwatch England’s functions or responsibilities then the complaint should be made directly to Healthwatch England using their Complaints Policy HERE.

If you have any queries, please get in touch.

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Downloads

Healthwatch Stockton-on-Tees Complaints Policy - September 2022
Download (PDF 501 KB)

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Complaints Policy

Individuals and organisations have the right to express their views about Healthwatch Stockton's performance and the manner in which it discharges its responsibilities.
Find out more