Tell us what you think about these new NHS services

Commissioners of healthcare services in the North East have launched a survey in partnership with Healthwatch to gather feedback on three NHS services designed to help people access care more quickly and conveniently.

They want to hear about your experience of using the following three services:

NHS App

The NHS App is a simple and secure way to manage your health. It puts key services at your fingertips – anytime, anywhere.

With the NHS App, you can:

• Book GP appointments
• Order repeat prescriptions
• View your health records
• Access trusted health advice
• Receive messages from your GP and hospital services

Think Pharmacy First

Your local pharmacist can help with many common health concerns – no appointment needed.
Visit your pharmacy first for:

• Earache, sore throat, colds and flu
• Upset stomach, aches and pains
• Itchy eyes or skin
• Infected insect bites, sinusitis, UTIs, shingles

Pharmacists can also offer free treatment if you qualify, and provide contraception without needing to see a doctor or nurse. They’re experts in everyday health and can even help you stock your medicine cabinet with essentials.

GP Extended Access Service

Need to see a GP outside normal hours? The Extended Access Service offers:

• Same-day and pre-bookable appointments
• Face-to-face, phone, or online consultations
• Evening and weekend availability

Opening hours: Mon to Fri: 8am – 8pm, Sat: up to 5pm

Appointments may be at a different practice, so check with your GP surgery or visit their website to book.