1. GP Access Cards

    News -

    Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare.

  2. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  3. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  4. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  5. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  6. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  7. Getting the most out of the virtual health and care experience

    Advice and Information -

    National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  8. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  9. Hospital Experience and Discharge Report - March 2021

    Report -

    Following our 'Hospital Experience and Discharge' survey, which was conducted from March - November 2020, our report explores the views and experiences of people who have been in hospital and how the discharge process affected them.

  10. Healthwatch England and Red Cross - Peoples experiences of leaving hospital during COVID-19 - October 2020

    Report -

    This report from Healthwatch England and The Red Cross focuses on the discharge process between March and August and shines a light on people’s experiences of getting home from hospital.

  11. Living with Covid-19 Report - July 2020

    Report -

    Following our 'Living with Covid-19' survey, which was conducted from April - June 2020, we have produced a report of the results.

  12. Sensory Impairment Report - 2019

    Report -

    Read all about our report on access to health and social care services as experienced by people with a sensory impairment.

  13. Alcohol Services Follow Up Report - July 2018

    Report -

    Healthwatch Stockton-on-Tees carried out an investigation in September 2017 to research public awareness and experiences of local alcohol services, alcohol related services, alcohol-related hospital admissions and A&E attendances.

  14. University Hospital of North Tees Follow Up Communication Report - June 2018

    Report -

    Healthwatch Stockton-on-Tees carried out an investigation at the University Hospital of North Tees in January 2017.

  15. Arrival Practice Enter and View Report - June 2018

    Report -

    Healthwatch Stockton-on-Tees attended Arrival Practice’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees.

  16. Yarm Medical Practice Enter and View Report - May 2018

    Report -

    Healthwatch Stockton-on-Tees attended Yarm Medical Centre’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees.

  17. Report on patient experience of dental services in Stockton-on-Tees - February 2018

    Report -

    Public Health informed Healthwatch Stockton-on-Tees that Oral Health was one of its future priorities for 2018/2019, and welcomed any feedback Healthwatch Stockton-on-Tees could gather from patients by carrying out a planned engagement activity.

  18. Elm Tree Surgery Enter and View Report - November 2017

    Report -

    Healthwatch Stockton-on-Tees received an overwhelming volume of feedback regarding access to, and service provision of, primary care services in the area throughout 2016.

  19. Roseberry Practice Enter & View Follow-up Report - November 2017

    Report -

    Healthwatch Stockton-on-Tees carried out an Enter & View visit at Roseberry Practice in February 2017.

  20. Enter & View - Implementation of John's Campaign and support for patients living with dementia at University Hospital of North Tees - October 2017

    Report -

    Healthwatch Stockton-on-Tees are part of the North of Tees Dementia Collaborative network, and work closely with the Live Well Dementia Hub and Dementia Voices Stockton.

  21. Alcohol Services Report - September 2017

    Report -

    Healthwatch Stockton-on-Tees investigated public awareness and experiences of local alcohol service users, alcohol-related services (such as advice/counselling), alcohol-related hospital admissions and A&E attendances.

  22. Feedback on the Integrated Urgent Care Service at University Hospital of North Tees - July 2017

    Report -

    The new Integrated Urgent Care Service was launched on 1st April 2017 with Centre’s located at the University Hospital of North Tees and the University Hospital of Hartlepool. As an NHS service it is funded by the Clinical Commissioning Group.

  23. Podiatry Services Engagement Event - May 2017

    Report -

    NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (HaST CCG) are engaging with the public regarding the current provision of NHS podiatry services in Hartlepool and Stockton-on-Tees.

  24. Roseberry Practice Enter & View Report and Response - February 2017

    Report -

    Healthwatch Stockton-on-Tees have gathered information from members of the public via their information and signposting service and have been made aware of several issues regarding patient experience at Roseberry Practice.

  25. University Hospital of North Tees 'Communication' Report - January 2017

    Report -

    Following a number of pieces of work completed by Healthwatch Stockton-on-Tees in the University Hospital of North Tees, from 2015 to 2016, patients reported that communication could be improved.

  26. Arrangements for Patient Discharge from University Hospital of North Tees with a Care Package Follow up Visit - December 2016

    Report -

    Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating care package arrangements following patient discharge in February 2016.

  27. GP Data Analysis Report - October 2016

    Report -

    Since January 2016, Healthwatch Stockton-on-Tees have received an overwhelming volume of feedback regarding access to and service provision of primary care services in the area.

  28. NHS 111 Survey Feedback - October 2016

    Report -

    A representative from Healthwatch Stockton-on-Tees regularly attends the North East Ambulance Service Healthwatch Forum.

  29. Delays to Patient Discharge Follow-up Report - September 2016

    Report -

    Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating transport arrangements following patient discharge in February 2016.

  30. Investigating Patient Experiences of Improving Access to Psychological Therapies - August 2016

    Report -

    Following Healthwatch Stockton-on-Tees' ‘Shaping Mental Health Services Together’ event, a range of comments and concerns were received from those who attended regarding current mental health service provision.

  31. Strengthening Voices Annual Event - July 2016

    Report -

    Healthwatch Stockton-on-Tees held its annual event on 11th July 2016 at North Shore Academy.

  32. University Hospital of North Tees: Discharge with a Care Package - May 2016

    Report -

    Following work from Healthwatch Stockton-on-Tees in 2014 'Arrangements for Discharge' from University Hospital of North Tees, the report informed of additional work, with investigation into care package arrangements after patient discharge.

  33. Become a Healthwatch Community Champion!

    News -

    Healthwatch Stockton-on-Tees are the independent champion for people using local health and social care services, with its own legal powers and setting its own work programme to reflect the concerns of the local community.

  34. Share your views on the Covid-19 vaccine

    News -

    Let us know what you think about the COVID-19 vaccine.

  35. Hidden Disabilities launches new campaign to reduce Covid-19 transmission: 'Please give me space'

    News -

    The ‘Please give me space’ visual awareness campaign has been developed by Hidden Disabilities Sunflower and the RNIB, in response to COVID-19 and the need to social distance.

  36. Training for family carers on spotting the signs that a loved one is unwell

    News -

    Identifying early signs of worsening health in a person with a learning disability – specific training for family carers

  37. Healthwatch Stockton-on-Tees Covid-19 Vaccine Newsletter

    News -

    As the Covid-19 vaccination programme picks up pace and with the sheer amount of information 'out there', we wanted to bring you some of the latest information, advice and facts from the national and local NHS services.

  38. Case study: Caring for those returning from hospital

    News -

    We recently spoke to Hannah Hammond, from the The Five Lamps charity organisation in Thornaby.

  39. North East hit hard by access and affordability of dental care

    News -

    Healthwatch England warns dental care crisis shows no signs of slowing, with four in five people (80%) struggling to access timely care between January and March 2021.

  40. Which COVID-19 test is right for you?

    Advice and Information -

    Not all COVID tests are the same so it’s important to get the right one. Find out where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.

  41. Making Every Contact Count - Signposting service for public sector and VCSE organisations

    Advice and Information -

    Making Every Contact Count (MECC) helps public sector, voluntary and charity staff share healthy lifestyle messages and services with the public in the North East and North Cumbria.

  42. Birth partners offered COVID-19 tests

    News -

    Partners accompanying mums-to-be as they deliver their baby are now being offered COVID-19 tests.

  43. New testing site for non-symptomatic opens at Splash in Stockton

    News -

    A new COVID-19 testing site for residents with no symptoms is opening on Wednesday 6 January at Splash in Stockton and tests must be booked in advance.

  44. Covid-19: NHS advice on self isolation

    Advice and Information -

    If you think you may have coronavirus, the NHS has provided some important information to keep you safe while isolating at home.

  45. Appeal for Teesside people who were hospitalised with COVID to donate blood plasma

    News -

    NHS Blood and Transplant (NHSBT) needs more people from Teesside who were in hospital with COVID-19 to donate blood plasma.

  46. South Tees NHS one of 50 hospital hubs for Covid-19 vaccination

    News -

    The national Covid-19 vaccination programme has now started, with a hospital in Middlesbrough leading the way for Teesside on the fight against the coronavirus.

  47. Be healthier and reduce your risk of developing Type 2 diabetes

    Advice and Information -

    In the UK, around 22,000 people with diabetes die early every year and five million people in England are at high risk of developing Type 2 diabetes.

  48. Government to offer free vitamin D supplements for at-risk groups

    Advice and Information -

    More than 2.5 million vulnerable people across England will be offered free vitamin D supplements for the winter, the government has announced.

  49. Diabetes - keeping well while isolating

    Advice and Information -

    Diabetes UK has provided some information on managing your diabetes while staying at home, as well as knowing the risks of type-2 diabetes.