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Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones. -
Report -
Following our 'Hospital Experience and Discharge' survey, which was conducted from March - November 2020, our report explores the views and experiences of people who have been in hospital and how the discharge process affected them. -
Report -
This report from Healthwatch England and The Red Cross focuses on the discharge process between March and August and shines a light on people’s experiences of getting home from hospital. -
Report -
Healthwatch Stockton-on-Tees conducted an Enter & View at University Hospital of North Tees A&E and Urgent Care following feedback from patients in the community. -
Report -
Read all about our report on access to health and social care services as experienced by people with a sensory impairment.
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Report -
In October 2017, Healthwatch Stockton-on-Tees carried out an Enter and View at the University Hospital of North Tees following feedback that improvements could be made to improve the experience of patients living with dementia in a hospital setting. -
Report -
Healthwatch Stockton-on-Tees carried out an investigation at the University Hospital of North Tees in January 2017. -
Report -
Healthwatch Stockton-on-Tees visited the Orthopaedic Outpatients Department at the University Hospital of North Tees, to gather feedback on how service users found their experience. -
Report -
Healthwatch Stockton-on-Tees are part of the North of Tees Dementia Collaborative network, and work closely with the Live Well Dementia Hub and Dementia Voices Stockton. -
Report -
Healthwatch works closely with both the voluntary and public sectors to assist in the delivery of its statutory activities and priorities. -
Report -
Healthwatch Stockton-on-Tees investigated public awareness and experiences of local alcohol service users, alcohol-related services (such as advice/counselling), alcohol-related hospital admissions and A&E attendances. -
Report -
The new Integrated Urgent Care Service was launched on 1st April 2017 with Centre’s located at the University Hospital of North Tees and the University Hospital of Hartlepool. As an NHS service it is funded by the Clinical Commissioning Group. -
Report -
Following a number of pieces of work completed by Healthwatch Stockton-on-Tees in the University Hospital of North Tees, from 2015 to 2016, patients reported that communication could be improved. -
Report -
Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating care package arrangements following patient discharge in February 2016. -
Report -
Following work completed by Healthwatch Stockton in 2014 ‘Arrangements for Discharge’ from the University Hospital of North Tees, further work was carried out investigating transport arrangements following patient discharge in February 2016. -
Report -
Following work from Healthwatch Stockton-on-Tees in 2014 'Arrangements for Discharge' from University Hospital of North Tees, the report informed of additional work, with investigation into care package arrangements after patient discharge. -
Report -
Following work from Healthwatch Stockton-on-Tees in 2014 'Arrangements for Discharge' from University Hospital of North Tees, the report informed of more work to be undertaken with investigation into transport arrangements after patient discharge. -
News -
We recently spoke to Hannah Hammond, from the The Five Lamps charity organisation in Thornaby. -
News -
NHS Blood and Transplant (NHSBT) needs more people from Teesside who were in hospital with COVID-19 to donate blood plasma. -
News -
The national Covid-19 vaccination programme has now started, with a hospital in Middlesbrough leading the way for Teesside on the fight against the coronavirus. -
Advice and Information -
What can you expect when you’re discharged from hospital? -
News -
Since March 2020, we have all been living through some of the most difficult times any of us will have ever experienced. In order to meet the sudden need for more beds, the NHS had to change the way it discharged people from hospital. -
Report -
Tees Valley Clinical Commissioning Group (CCG) has published its annual reports for 2019/2020, describing its work during the previous year. -
Advice and Information -
The North East Ambulance Service (NEAS) are providing transport, safely and swiftly during the COVID-19 pandemic, for those who need to attend appointments because of a life-threatening condition. -
News -
North Tees and Hartlepool NHS Foundation Trust is stressing that in the interests of public and staff safety, hospital settings must retain strict infection control procedures. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
News -
North Tees & Hartlepool NHS Foundation Trust has lifted its restrictions for hospital visiting, with visits limited to one person for up to an hour at a time. -
News -
St John Ambulance are looking for Community Advocates! If you are confident in communicating with different groups of people and are passionate about promoting lifesaving skills to the public, then the Community Advocate role is for you. -
Advice and Information -
NHS Tees Valley Clinical Commissioning Group has provided the opening hours for pharmacies across Teesside for the Easter weekend. -
Advice and Information -
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones. -
Response -
New plans to open surgical hubs should reduce the backlog of patients waiting for care. Healthwatch England National Director Louise Ansari highlights the need for a focus on tackling health inequalities. -
Response -
With the NHS experiencing the busiest summer on record, the waiting list for treatment has hit a new high, according to latest figures. Read Healthwatch England's response. -
News -
Healthwatch is working with the NHS to improve the wellbeing of people in our area and across the region. -
News -
Healthwatch England national director, Louise Ansari, responds to the latest NHS performance stats. -
News -
'Waiting Well' is a regionwide programme that aims to support patients who are waiting for planned care such as knee and hip replacements. -
News -
On Wednesday 21st February 2024 we held our 2023-2024 Annual Event at the River Tees Water Sports Centre in Stockton-on-Tees.
The focus of the day was to help to plan for our future priorities and support the Healthwatch Stockton-on-Tees Executive Board to determine our workplan for 2024-2025. -
News -
Recently, North Tees & Hartlepool and South Tees Hospital NHS Foundation Trusts formally came together to work as partners. This is an exciting opportunity for the two Trusts to work together to strengthen their collaborative offer of patient care. -
News -
This is the first of a series of 'good news' stories that we hope to share over the coming months. -
Advice and Information -
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis. -
Advice and Information -
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
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Report -
Healthwatch Stockton-on-Tees carried out an investigation in September 2017 to gather feedback from service users, family members and carers about their experiences of the continence service in Teesside. -
Report -
The purpose of this report is to look at the quality of life provided to older people living in residential and nursing care across the Borough of Stockton-on-Tees.
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News -
The latest edition of the Teeswide Safeguarding Adults Board (TSAB) newsletter is now available online and to download. -
Report -
Healthwatch Stockton-on-Tees conducted a follow up visit at Woodside Grange Care Home to review the changes that had been made following their Enter and View investigation in 2016. -
Report -
NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (HaST CCG) are engaging with the public regarding the current provision of NHS podiatry services in Hartlepool and Stockton-on-Tees. -
Report -
Through our information and signposting service and public engagement, Healthwatch Stockton-on-Tees received intelligence from members of the public concerning the service delivery at Woodside Grange Care Home. -
Report -
Healthwatch Stockton-on-Tees conducted a follow up Enter & View at Roseville Care Centre following a visit in 2015.