1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. Alcohol Services Follow Up Report - July 2018

    Report -

    Healthwatch Stockton-on-Tees carried out an investigation in September 2017 to research public awareness and experiences of local alcohol services, alcohol related services, alcohol-related hospital admissions and A&E attendances.

  3. University Hospital of North Tees Follow Up Communication Report - June 2018

    Report -

    Healthwatch Stockton-on-Tees carried out an investigation at the University Hospital of North Tees in January 2017.

  4. Arrival Practice Enter and View Report - June 2018

    Report -

    Healthwatch Stockton-on-Tees attended Arrival Practice’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees.

  5. Yarm Medical Practice Enter and View Report - May 2018

    Report -

    Healthwatch Stockton-on-Tees attended Yarm Medical Centre’s Patient Participation Group (PPG) to give a presentation about the role of Healthwatch and to gather feedback from the attendees.

  6. Report on patient experience of dental services in Stockton-on-Tees - February 2018

    Report -

    Public Health informed Healthwatch Stockton-on-Tees that Oral Health was one of its future priorities for 2018/2019, and welcomed any feedback Healthwatch Stockton-on-Tees could gather from patients by carrying out a planned engagement activity.

  7. Elm Tree Surgery Enter and View Report - November 2017

    Report -

    Healthwatch Stockton-on-Tees received an overwhelming volume of feedback regarding access to, and service provision of, primary care services in the area throughout 2016.

  8. Roseberry Practice Enter & View Follow-up Report - November 2017

    Report -

    Healthwatch Stockton-on-Tees carried out an Enter & View visit at Roseberry Practice in February 2017.

  9. Enter & View - Implementation of John's Campaign and support for patients living with dementia at University Hospital of North Tees - October 2017

    Report -

    Healthwatch Stockton-on-Tees are part of the North of Tees Dementia Collaborative network, and work closely with the Live Well Dementia Hub and Dementia Voices Stockton.

  10. Alcohol Services Report - September 2017

    Report -

    Healthwatch Stockton-on-Tees investigated public awareness and experiences of local alcohol service users, alcohol-related services (such as advice/counselling), alcohol-related hospital admissions and A&E attendances.

  11. Feedback on the Integrated Urgent Care Service at University Hospital of North Tees - July 2017

    Report -

    The new Integrated Urgent Care Service was launched on 1st April 2017 with Centre’s located at the University Hospital of North Tees and the University Hospital of Hartlepool. As an NHS service it is funded by the Clinical Commissioning Group.

  12. Podiatry Services Engagement Event - May 2017

    Report -

    NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (HaST CCG) are engaging with the public regarding the current provision of NHS podiatry services in Hartlepool and Stockton-on-Tees.

  13. Roseberry Practice Enter & View Report and Response - February 2017

    Report -

    Healthwatch Stockton-on-Tees have gathered information from members of the public via their information and signposting service and have been made aware of several issues regarding patient experience at Roseberry Practice.

  14. University Hospital of North Tees 'Communication' Report - January 2017

    Report -

    Following a number of pieces of work completed by Healthwatch Stockton-on-Tees in the University Hospital of North Tees, from 2015 to 2016, patients reported that communication could be improved.

  15. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.