Information and Signposting Directory
A
Arthritis
National Rheumatoid Arthritis Society
Rheumatoid arthritis advice
Asthma
Asthma UK
Health advice for people with asthma
Autism
Daisy Chain Project
The charity provides a range of support services to children and adults affected by autism, either with a diagnosis or who are undergoing the diagnostic process, their parents/carers and their siblings living in a Teesside postcode area.
https://www.daisychainproject.co.uk
National Autistic Society
UK's leading charity for people on the autism spectrum and their families.
Catalyst Stockton - Keeping People Connected
Catalyst Stockton has launched a support service for those who have or may have a learning disability and/or autism. People with learning disability and /or autism can become increasingly vulnerable during the current COVID-19 crisis.
B
Bereavement
Cruse Bereavement Care
Dealing with bereavement and grief
Blood
NHS Blood and Transplant
Information about blood donation and transplant services
C
Cancer
Macmillan Cancer Support
Advice for people with cancer
Lymphoma Action
Advice for people with lymphoma
https://lymphoma-action.org.uk
Bloodwise
Advice on blood cancer
The Eve Appeal
Advice on gynaecological cancer
Carers
Carers UK
Caring for a relative or friend? When caring affects you and your family Carers UK is here to provide the support and advice you need.
Carers Trust
Carers Trust work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.
Children and Young People
Kooth
Kooth is a free, anonymous, online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use
YoungMinds
Mental health support for young people
COVID-19 Community Support
Catalyst Stockton Community Support
An army of volunteers, businesses and community groups has assembled across Stockton-on-Tees to make sure help reaches those who need it most during the Coronavirus (COVID-19) pandemic.
https://www.catalyststockton.org/covid-19-community-support
If you are at staying at home because you are vulnerable or self-isolating then the team can help with:
- Shopping
- Providing essential food supplies
- Collecting and delivering prescriptions
- Walking or taking care of pets
- Listening on the phone and giving emotional support
- Putting you in touch with places that can provide advice and guidance
- Other practical help – let the team know what you need and they’ll try to help
You can get in touch for yourself or if you know of someone who you think needs help ask them if you can contact the team on their behalf.
Crohn's and Colitis
Crohn's and Colitis UK
Advice for people with Crohn's and colitis
D
Dementia
Alzheimer’s Society
Information for people affected by dementia
Dementia Talking Point is an online community where people affected by dementia can receive valuable support from people in similar situations.
https://www.alzheimers.org.uk/get-support/dementia-talking-point-our-online-community
Dementia Friends
https://www.dementiafriends.org.uk/
Teesside Dementia Link Services
A charity based in the Tees Valley aiming to provide support to dementia sufferers and their carers, through support groups, activities and social events.
Dentists and dental treatment
NHS England
Update on getting help from a dentist
https://www.nhs.uk/using-the-nhs/nhs-services/dentists/how-to-find-an-nhs-dentist
British Dental Association
Advice for patients
Oral Health Foundation
Dental care
Diabetes
Diabetes UK
Advice for people living with diabetes
Diabetes UK chat: Your Friends in the North Facebook group
https://www.facebook.com/groups/193410685443622
Disability and benefits
Turn2Us
Scope
Domestic Abuse
A Way Out
A Way Out is an outreach and prevention charity which aims to engage, empower and equip vulnerable and excluded women, families and young people to live lives free from harm, abuse and exploitation and to reduce life limiting choices and behaviour
Halo Project
Supporting Black and minoritised victims and survivors of domestic abuse, sexual violence and hidden harms including forced marriage, honour-based abuse and FGM (Female Genital Mutilation).
https://www.haloproject.org.uk/
Harbour
Harbour works with families and individuals who are affected by abuse from a partner, former partner or other family member
Women's Aid
Support and advice for survivors
Bright Sky
A free to download mobile app providing support and information to anyone who may be in an abusive relationship or those concerned about someone they know. The app is also designed to be used by professionals looking for information about issues around domestic abuse such as online safety, stalking and harassment and sexual consent. It looks like a weather app so the abuser wouldn’t suspect if it was on a survivor’s phone.
https://www.hestia.org/brightsky
Drugs and Alcohol
Bridges Family and Carer Service
Offering advice and support for families and carers affected by substance and alcohol misuse across Stockton
https://www.bridgesstockton.org
The Moses Project
The Moses Project is a registered charitable company which provides guidance, mentoring and support to hundreds of adult males with past and current addictions to drugs and alcohol. The men usually live in chaotic circumstances and are suffering the consequences of long-term self-abuse
http://www.themosesproject.co.uk
Talk to Frank
Honest information about drugs
F
Food banks
Billingham and Stockton Food bank
Provide food parcels to those in greatest need to people living in Stockton.
https://billinghamstocktonborough.foodbank.org.uk
Salvation Army
Salvation Army offering food bank support
https://www.salvationarmy.org.uk/map-page
Stockton-on-Tees Borough Council
Information on food banks across Stockton
H
Healthy Eating
Growing Well Growing Healthy
Offers healthy eating and activity advice and support to children in Stockton.
https://www.facebook.com/growingwellgrowinghealthy
Stockton Infant Feeding
Offers advice from their infant feeding team through digital video groups
https://www.facebook.com/stocktoninfantfeeding
Hidden Disabilities
Please give me space/Hidden Disabilities Sunflower
For anyone who struggles to confidently social distance
https://hiddendisabilitiesstore.com
HIV
Terrence Higgins Trust
Offers advice and support for people affect by HIV
Homelessness
Bridgehouse Mission
Stockton Churches Mission to the single homeless
http://www.bridgehousemission.co.uk
Stockton-on-Tees Borough Council
Stockton Council will work with you to provide support if you are homeless, or at risk of becoming homeless. The Homelessness and Housing Solutions Service aim to prevent people becoming homeless by providing advice and assistance to help them find a solution to their housing problem
https://www.stockton.gov.uk/homelessness
Shelter
For housing advice
https://england.shelter.org.uk/housing_advice
Groundswell
Advice and planning for people experiencing homelessness
K
Kidney
National Kidney Federation
Information and advice for patients
Kidney Care UK
Guidance for patients with kidney disease
M
Menopause
Menopause Support
Advice and information for women and their families. Telephone consultations, workshops and private.
https://menopausesupport.co.uk/
Cycle of Change
Mental Health and Wellbeing
Tees, Esk and Wear Valleys NHS Foundation Trust
Single point of access for mental health crisis services for those in mental distress to get urgent help
http://www.tewv.nhs.uk/crisisadvice
Stockton MIND
http://www.middlesbroughandstocktonmind.org.uk
IMPACT on Teesside
We provide life changing support and services to those struggling with depression, stress, anxiety, and other mental and emotional issues.
https://www.impactonteesside.com
NHS Every Mind Matters
For expert advice and practical tips to help you look after your mental health and wellbeing
https://www.nhs.uk/oneyou/every-mind-matters
NHS
List of mental health helplines
https://www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines
Apps to manage your health and wellbeing
https://www.nhs.uk/apps-library
Wellbeinginfo.org
Looking after your Mental Health and Wellbeing
Samaritans
Free confidential support if you feel you need to talk any time
YoungMinds
Mental health support for young people
Kooth
Kooth is a free, anonymous, online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use
Campaign to End Loneliness
https://www.campaigntoendloneliness.org
Mind
Mental health support
Mental Health Foundation
Looking after your mental health
https://www.mentalhealth.org.uk
Beat Eating Disorders
Advice and support for those affected by eating disorders, or are supporting someone who does
https://www.beateatingdisorders.org.uk
Rethink Mental Illness
To help people severely affected by mental illness through a network of local groups and services and expert information
Anxiety UK
Anxiety support and resources
M.E.
M.E. Association
Money and debt
Stockton Citizens Advice Bureau (CAB)
Offer free, impartial and confidential advice and information to people in our community to help them find the way forward and resolve their issues
Debt advice
http://www.stockton-cab.co.uk/services/debt-advice
National Debt Helpline
For anyone worried about money
https://nationaldebtadviceline.org
Multiple Sclerosis
MS Society provides support for people living with multiple sclerosis and drive research into better treatments.
N
NHS – Coronavirus advice and translations
NHS 111 service for coronavirus
Find out what to do if you think you have symptoms. To protect yourself and others, do not go to a GP, pharmacy or hospital.
North Tees and Hartlepool NHS Foundation Trust
Health information, news and advice
https://www.nth.nhs.uk/coronavirus
Translations
For NHS advice and Government guidance in over 60 languages
O
Older People
Age UK and Age UK Teesside
Age UK is the leading charity for older people. Visit Age UK today for help, information and advice or to see how you can donate or give support.
Age UK Teesside is an independent charity working in Teesside to offer support and services to older people.
https://www.ageuk.org.uk/teesside
U3A
An organisation of locally-run interest groups that provide a wide range of opportunities to come together to learn for fun. Members explore new ideas, skills and activities together.
Independent Age
Offering regular friendly contact and a strong campaigning voice, Independent Age can provide you and your family with clear, free and impartial advice on the issues that matter: care and support, money and benefits, health and mobility.
https://www.independentage.org
If you feel you could do with more conversation in your life, Independent Age can connect you with a volunteer who’s good company and wants to chat.
https://www.independentage.org/get-support/receive-regular-phone-calls
The Silverline
24/7 helpline for older people who want a friendly chat
P
Parkinson's
Parkinson's UK
Our local teams work to support people with Parkinson’s, their families, friends and carers, across the UK
Pregnancy and new parents
Stockton Infant Feeding
The Infant Feeding team provides information and support for families in and around Stockton.
https://www.facebook.com/stocktoninfantfeeding
https://www.hdft.nhs.uk/services/childrens-services/growing-healthy-stockton-on-tees
North Tees and Hartlepool Maternity Voices Partnership
For those with an interest in North Tees & Hartlepool maternity care, placing women and their families at the centre to help review and contribute to maternity care.
https://www.facebook.com/North-Tees-and-Hartlepool-Maternity-Voices-Partnership-106428387751972
DADPad
If you’ve found out you’re going to be a dad, the DADPad app offers quick, on-the-go advice to help you care for your baby and family, including information on mental wellbeing.
S
Safeguarding
Teesside Safeguarding Adults Board
The Teeswide Safeguarding Adults Board is the statutory body that sets the strategic direction for safeguarding.
The Board is responsible for protecting and promoting an adults’ right to live an independent life, in safety, free from abuse and neglect on Teesside.
Sensory Loss
Living With Hearing Loss
https://livingwithhearingloss.com
Royal National Institute of Blind People (RNIB)
Macular Society
https://www.macularsociety.org
Sight Advice FAQ
https://www.sightadvicefaq.org.uk
Stroke
Stroke Association
V
Volunteering
Catalyst COVID-19 Community Support
The COVID Community Support Team already has a group of brilliant Voluntary, Community and Social Enterprise (VCSE) sector organisations helping to provide support including:
If you are a VCSE organisation and you can help, or if you are an individual and you have some time and would like to volunteer, then please get in touch.
https://www.catalyststockton.org/covid-19-community-support
NHS Volunteer Responders
Members of the public can sign up quickly and easily to become NHS Volunteer Responders. They can be called on to do simple but vital tasks such as:
- delivering medicines from pharmacies;
- driving patients to appointments;
- bringing them home from hospital;
- or making regular phone calls to check on people isolating at home.
https://www.goodsamapp.org/NHS
Volunteering Matters
How to volunteer
For the latest information and guidance on COVID-19, including local updates, symptoms and translations for advice, click HERE.